I'v been troubleshooting for a couple days now and I have to wait a couple more weeks until I get paid to bring my computer in to a technician which I doubt will be very helpful in china. It's super annoying and I don't know what the problem is. I thought the problem was solved but not more than 2 days later it came back and I had to do this whole process again. #4 is the only thing that worked, after reinstalling windows 10 I could use my mouse/touchpad again. This re-installed windows while keeping my person files. (code 10)."ġ) Updating drivers via device manager (both auto update and manually choosing drivers).ģ) Uninstalling devices and then restarting computer (they come back after I restart and still broken)Ĥ) Reset Windows 10 via Settings Recovery. When I try to update the drivers through device manager it says "Windows found drivers for your device but encountered an error when trying to install them.
When I checked the device manager both "HID-Compliant mouse" and "Synaptics PS/2 Port Touchpad" have an error. My touchpad and mouse recently just completely stopped working and I can only navigate my computer with keyboard controlls (tab, arrow keys, etc).
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